7
93 Turnpike St, North Andover, MA 01845, USA
North Andover, Massachusetts 01845
+1 978-688-1883

I come here all the time but i wont be coming back anymore. I used to order a bowl every time and lately they have been giving very small portions. It happened 3 visits in a row, when i said something to them about it, they all ignored me. Makes sense now why no one goes there anymore.

If you like rude people who shame you for asking for portions this is your place.

WORST CHIPOTLE EVER. AVOID!!!! I honestly can't say enough bad things about this location. I could write a book. I have visited a ton of locations as an over the road driver and this didn't even seem like a Chipotle location. Upon entering the floor is covered in food and trash. Not just from the lunch rush but day's worth of food debris and garbage. I would have took pictures of all the trash on the ground but I didn't feel comfortable snapping photos

I've been before today and it was never bad. But today took literally over a half hour just to get through the line to place my order. Then I had to wait after I paid because they didn't have chips bagged. There was no sense of urgency at all with a line of over 30 people.

Easy fresh tasting food. Portions have decreased slightly and hot sauce is always in short supply at this location.

I love Chipotle. This is the stingiest Chipotle! The staff is rude. I asked for fajitas and they got like 3 pepper slices. I asked for more and they gave me 2 more. I finally said, "give me a full scoop." I asked for limes, they never have them. I always have to wait for them to slice them. I won't go back. We have a saying where I come from. Fooled me once, shame on you. Fool me i can't get fooled again.

with stranger's feet in them. It was beyond disgusting. Beyond the counter where the employees stand is just absolutely gross. That much hasn't fallen to the ground in a matter of hours. This location must not own a mop or broom. Bathroom was dirty and instead of having soap in the dispenser someone loaded it with hand sanitizer. How did I know you ask? The cover for the dispenser was missing so I could read the label. I don't think hand sanitizer works like soap. If you rinse it off with water it isn't effective. Here comes another Norovirus outbreak. Not one employee smiled or greeted us at this location. Every single one of them had a smug look on their face. Witnessed employees eating directly in front of Customers on the assembly line. Definitely a first and I'm pretty sure a HEALTH DEPARTMENT VIOLATION. Other reviews about small portions at this location are 100% accurate. Smallest steak bowl I ever had. With the extra money for the guacamole it only filled up half the bowl. Literally every line item was empty or near empty. Wanted to try the new Queso but when I leaned over to look at the metal tray containing Queso it was completely empty and had nasty hard cheese dried out on the sides. Soda, napkin, utensil area was filthy with food debris, trash, and almost everything was empty. Trash cans overflowing onto the ground. Honestly I can't say enough bad things about this location. Food didn't even taste right. Definitely a reflection of how the employees prepped it. My friend and I felt ripped off at $25 for lunch. I wouldn't have given $2 for that food. Where the hell is a Supervisor? Does this location not have a Manager? Was in retail Management 20 years. Only business that I have seen look worse is a JCPENNY'S location as of recent.

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Chipotle Mexican Grill — Restaurant in North Andover

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Chipotle Mexican Grill

Restaurant at 93 Turnpike St, North Andover, MA 01845, USA. Here you will find detailed information about Chipotle Mexican Grill: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:45 AM – 10:00 PM
  • Tuesday
    10:45 AM – 10:00 PM
  • Wednesday
    10:45 AM – 10:00 PM
  • Thursday
    10:45 AM – 10:00 PM
  • Friday
    10:45 AM – 10:00 PM
  • Saturday
    10:45 AM – 10:00 PM
  • Sunday
    10:45 AM – 10:00 PM

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Massachusetts
Address:
93 Turnpike St, North Andover, MA 01845, USA.
City:
North Andover
Postcode:
01845

About Chipotle Mexican Grill

Chipotle Mexican Grill is a US Restaurant based in North Andover, Massachusetts. Chipotle Mexican Grill is located at 93 Turnpike St, North Andover, MA 01845, USA.


Please contact with Chipotle Mexican Grill using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Chipotle Mexican Grill opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Chipotle Mexican Grill

  • Sophia
    Added 2015.06.23
    I come here all the time but i wont be coming back anymore. I used to order a bowl every time and lately they have been giving very small portions. It happened 3 visits in a row, when i said something to them about it, they all ignored me. Makes sense now why no one goes there anymore.
  • Alexis
    Added 2015.02.24
    If you like rude people who shame you for asking for portions this is your place.
  • Mary
    Added 2014.06.06
    WORST CHIPOTLE EVER. AVOID!!!! I honestly can't say enough bad things about this location. I could write a book. I have visited a ton of locations as an over the road driver and this didn't even seem like a Chipotle location. Upon entering the floor is covered in food and trash. Not just from the lunch rush but day's worth of food debris and garbage. I would have took pictures of all the trash on the ground but I didn't feel comfortable snapping photos
  • Amia
    Added 2014.01.12
    I've been before today and it was never bad. But today took literally over a half hour just to get through the line to place my order. Then I had to wait after I paid because they didn't have chips bagged. There was no sense of urgency at all with a line of over 30 people.
  • Connor
    Added 2014.01.01
    Easy fresh tasting food. Portions have decreased slightly and hot sauce is always in short supply at this location.
  • Sierra
    Added 2013.12.05
    I love Chipotle. This is the stingiest Chipotle! The staff is rude. I asked for fajitas and they got like 3 pepper slices. I asked for more and they gave me 2 more. I finally said, "give me a full scoop." I asked for limes, they never have them. I always have to wait for them to slice them. I won't go back. We have a saying where I come from. Fooled me once, shame on you. Fool me i can't get fooled again.
  • Cole
    Added 2013.05.29
    with stranger's feet in them. It was beyond disgusting. Beyond the counter where the employees stand is just absolutely gross. That much hasn't fallen to the ground in a matter of hours. This location must not own a mop or broom. Bathroom was dirty and instead of having soap in the dispenser someone loaded it with hand sanitizer. How did I know you ask? The cover for the dispenser was missing so I could read the label. I don't think hand sanitizer works like soap. If you rinse it off with water it isn't effective. Here comes another Norovirus outbreak. Not one employee smiled or greeted us at this location. Every single one of them had a smug look on their face. Witnessed employees eating directly in front of Customers on the assembly line. Definitely a first and I'm pretty sure a HEALTH DEPARTMENT VIOLATION. Other reviews about small portions at this location are 100% accurate. Smallest steak bowl I ever had. With the extra money for the guacamole it only filled up half the bowl. Literally every line item was empty or near empty. Wanted to try the new Queso but when I leaned over to look at the metal tray containing Queso it was completely empty and had nasty hard cheese dried out on the sides. Soda, napkin, utensil area was filthy with food debris, trash, and almost everything was empty. Trash cans overflowing onto the ground. Honestly I can't say enough bad things about this location. Food didn't even taste right. Definitely a reflection of how the employees prepped it. My friend and I felt ripped off at $25 for lunch. I wouldn't have given $2 for that food. Where the hell is a Supervisor? Does this location not have a Manager? Was in retail Management 20 years. Only business that I have seen look worse is a JCPENNY'S location as of recent.
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