Lots of office supplies. Confusing layout. Ok help.
Clean and well organized. Frendley staff and helpful.
Great store! Also you can recycle your old equipment here.
They aren't kidding when they say that Staples has everything you need. We usually shop here for back-to-school items as well as paper and ink for our printer and other office accessories. More recently, we discovered that you can get holiday cards here for a very attractive price; you go online, load your photos, and they will have them ready within a day or two. As for this location, the staff is friendly and courteous and the facility is clean and well-maintained. There is plenty of parking but getting in and out of the lot is a little odd; you cannot exit without going behind the store and up to another parking lot.
9/29/17 2:30pm Literally fuming as I'm typing this review immediately following yet another horrible experience that I was subjected to at this location. The staff at the copy/print desk are totally unhelpful, not knowledgeable whatsoever, and the woman who was supposedly "running" that area was completely RUDE. They could not open a simple pdf file containing the image I wanted for a 2x4 ft banner which I needed for an exposition the next day. They told me I had to create and submit the order online. I get back to my office and proceeded to create the order. BTW: Good luck trying to use Staples banner creation software which is horrible and NOT user-friendly whatsoever. After toiling with the creation software, I tried to submit the order with "pick up at store" option and it would not let me submit as I was paying in cash at the store upon pickup (which they said I could do). I called the store and the woman told me that I was "using the wrong Internet browser" and needed to use another version. (They could have forewarned me about this at the store) Using another browser, I repeated the tedious creation process and low and behold-no option to submit order. I called yet again, and the woman proceeded to tell me "you better submit the order within 5 minutes because a large order just came in" That's it, I've had it with this store and with STAPLES all together. They did away with USPS shipping, the print and create website is horrible, and the print staff are useless and rude. All done with Staples and that taboo-laden No. Andover dump. Amazon, Target, Best Buy, even Wal-Mart offers better service!
Staples is a US Electronics Store based in North Andover, Massachusetts. Staples is located at 73 Turnpike St, North Andover, MA 01845, USA.
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